Ecomiles program onboarding

For employees

Guides and tutorials for using the Ecomiles app
Automatic linkage to the Mastercard rewards card
Communications and reminders to log trips (push notifications)

For ESG managers

Alignment on the internal communication campaign
Definition of onboarding success metrics
Guided first access to the dashboard: https://business.ecomiles.app

Step-by-step implementation

Our onboarding is designed to reduce friction, accelerate adoption, and ensure you have ESG-ready evidence from week one.

Overview (Day 0 + Day 1 + Weeks 1–4)

Day 0 (Kick-off): align objectives, scope, and governance + dashboard setup + internal comms plan.
Day 1 (Onboarding/launch): employee activation (online or onsite) + in-app walkthrough + live Q&A.
Early engagement (optional): Grand Prix — a short campaign with leaderboard and challenges to accelerate adoption in the first weeks.
Weeks 1–4 (Operations): support, office hours, weekly communications, and data-driven adjustments.

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Day 0 — Kick-off (60–90 min)

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Day 1 — Onboarding (30–45 min)

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Weeks 1–4 — Operations and optimization

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Final report — What you receive at the end

Grand Prix Ecomiles

A competition for employees who commute the most without polluting.

Track the leaderboard across all participants

Segment the campaign by transport mode

Set engagement rewards

Celebrate sustainability wins

FAQ — Onboarding frequently asked questions

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Privacy and LGPD: does this look like employee monitoring?

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Methodology: how is CO₂e calculated and how reliable is it?

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Fraud and data integrity: how do we prevent invalid logs?

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Low adoption: what if people don’t download or use it?

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Support and operations: who handles questions and issues?

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Information security: where is data stored and who can access it?

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Card and rewards: is the Mastercard card mandatory?

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Internal communications: how do we avoid noise with unions, compliance, and people leaders?

Ready to get started?